Support

 

IT Agudin offers IT Support for Home and Small Business users.

If you are a Home user, we can also arrange to visit you at home.

For Small Business, this can be done on an as-needed basis, scheduled visits or as part of our managed IT services offering a fixed monthly fee.

Remote IT Support - We can take remote control of your server or computer and diagnose and fix your IT Support issues. home

Travel fee for callouts $ 10.00 Per visit
Home Hours on-site rate $ 50.00 Hourly Rate - Billed 1/4 hour intervals
Work at our premises Rate
(where we work on your equipment at our premises - by arrangement)
$ 40.00 Hourly Rate - Billed 1/2 hour intervals
Consultant Fees Free Just for Home customers
Shop time Fees $ 50.00 Hourly Rate -  Billed 1/2 hour intervals

Home Hours on-site rate
are suitable for one-off resolutions to problems.

Work at our premises rate is appropriate where bigger jobs or longer jobs are required and we need to bring your equipment to our premises.

Shop Time Fees are suitable for home users that would like us to take the headache out of purchasing computer hardware for them. This involves our professional advice in getting the appropriated hardware that fulfills their requirements and we guaranteed to get you a competitive price.

business
Travel fee for callouts $ 20.00 Min cost per visit. Billed per traveling time.
Urgent Callout
(requiring rescheduling of booked appointments)
$ 120.00 Hourly Rate - Billed 1/4 hour intervals
Business Hours ad-hoc rate $ 85.00 Hourly Rate - Billed 1/4 hour intervals
Business Hours remote support
(VPN connection)
$ 75.00 Hourly Rate - Billed 1/4 hour intervals
Pre Paid Hours (5)
(standard business hours)
$ 400.00 5 Hours
Pre Paid Hours (10)
(standard business hours)
$ 700.00 10 Hours
Full day rate
(standard business hours)
$ 525.00 7 hour day
After Hours ad-hoc rate
(where client has requested after hours service - normal rate may apply if IT-Agudin staff request after hours access)
$ 110.00 Hourly Rate - Billed 1/4 hour intervals
Work at our premises Rate
(where we work on your equipment at our premises - by arrangement)
$ 75.00 Hourly Rate - Billed 1/2 hour intervals
Consultant Fees $ 50.00 Hourly Rate -  Billed 1/2 hour intervals
Shop time Fees $ 50.00 Hourly Rate -  Billed 1/2 hour intervals
Service Agreement Neg Monthly

Ad hoc services are suitable for one-off resolutions to problems.

Pre-paid hours are suitable for businesses that will expect to have multiple issues throughout a year.

Work at our premises rate is appropriate where bigger jobs or longer jobs are required and we need to bring your equipment to our premises.

Day Rate is suitable for tasks such as new network installations where it is anticipated larger amounts of work are required.

Shop Time Fees are suitable for home users that would like us to take the headache out of purchasing computer hardware for them. This involves our professional advice in getting the appropriated hardware that fulfills their requirements and we guaranteed to get you a competitive price.

Service Agreement is suitable for businesses that have monthly requirements for IT support. We are able to provide as much or as little support as you need ranging from minimal maintenance through to full service hardware, software, server maintenance, internet access, backups, managed antivirus etc.

Price guide for WebSites.

We understand that cost is an important factor for most small businesses considering a website. We provide customised quotations to suit the specific needs of our clients.

To obtain a cost estimation specific to your project, please contact us for an obligation-free quote. websites

Domain name registration, hosting plan purchase and emails accounts configuration. Including advice. $ 100.00 Fixed Price. We search for the best and cheapest hosting company on the market at the time of your purchase.
Website design $ 250.00 Fixed Price. 3 custom layouts design choises that match the look of your business for you to choose from.
Website Content (static page) including optimization of each page for search engines and W3C Compliant for the whole website. $ 60.00 Per page. Each page includes all text and links client requires plus up to 3 pictures. For more pictures per page see quote below.
Website forms (dynamic pages with database and programming in PHP or ASP) $ 70.00 Hourly Rate - Depending on client requirements.
Special effects (flash animations, music, video) $ 70.00 Per effect. This price is negotiable, depending on the complexity of the flash animation and video to be added to the page.
Additional pictures per page $ 5.00 For pictures to be added in pages on top of the 3 already quoted.
Website content update $ 50.00 Hourly rate.
Changes in programming $ 60.00 Hourly rate.
Submit website to search engines. Google Adsense and Adwords setup. $ 50.00 Hourly rate. This depends on the amount of Adsense or Adwords to setup.


Cost for a Basic website

200.00 - Design -> 3 layouts for you to choose one
300.00 - 5 pages-> With include all content you have provided, all necessary links and 3 pictures per page.
160.00 - 2 forms -> 'feedback' and 'contact us' which includes emails sent to your email account
with 'person enquiry' or 'feedback'.
160.00 - 2 flash animations.
--------
820.00 Total cost

logo
Logo $ 200.00
> 3 sample logo designs
> 3 logo design revisions
> Full colour logo design
> Company industry and market research
> Industry standard files used
> colour and black and white logo provided
> Guaranteed original artwork
> Free lifetime file support
> Zipped logo kit
> Rights: The final logo is the sole property of the client
The package also includes
> 2 x GIF 72dpi colour logo for web design use
> 2 x PNG 72dpi colour logo for web design and computer use
> 2 x JPEG 72dpi colour logo design for website design and computer use
> 1 x Final JPEG 300dpi colour logo for print media
> 1 x Final JPEG 300dpi black and white version for faxes etc
> 1 x Final logo .TIFF or .BMP 300dpi colour version
> 1 x Final logo .TIFF or .BMP 300dpi black and white version
> 1 x EPS colour version Adobe Illustrator vector file for printing
> 1 x EPS black and white version Adobe Illustrator file for printing
> 1 x AI Adobe Illustrator scaleable vector file for print usage
> All other file formats, size, and resolutions are available upon request.
artwork
Business Cards (one side) $ 100.00 > 3 sample card designs
> 3 design revisions
> Up to 4 staff member details
Business Cards (double side) $ 120.00 > 3 sample card designs
> 3 design revisions
> Up to 4 staff member details
Letterheads (A4, letter) and envelopes $ 100.00 > 3 sample letterheads and envelopes designs
> 3 design revisions
Brochures and flyers ~$ 200.00 Approximately price. Depending on client requirement and type of brochures. Contact us for discussion.